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Building with Purpose: How Discipline Creates Sustainable Growth

Building with Purpose: How Discipline Creates Sustainable Growth

5 September 2025
News

Building with Purpose: How Discipline Creates Sustainable Growth

By Gianmarco Bonaita, CEO of Alpian

In the financial services industry, trust isn't just important - it's everything. But trust isn't earned through promises. It's earned through actions: investing in robust systems, maintaining regulatory rigor, and delivering real value to clients.

At Alpian, we've taken the harder path to build that trust. We do not chase quick wins, we focus on building right. The results speak for themselves.

Explosive Growth, Disciplined Execution

Between 2023 and 2024, Alpian grew from 1,815 to 17,168 clients - an eightfold increase. Today, we're approaching 25,000 clients. Our assets have more than tripled, and our gross banking revenues have increased sixfold. 

Yet here's what matters most: we achieved this explosive growth while increasing our cost base by 20% if we do not consider customer acquisition cost. 

This isn't luck. It's the result of building a scalable technology platform from day one, designed to serve each additional client at near-zero marginal cost. We built once, and now scale efficiently.

Why We Chose the Hard Road

When launching a new financial offering, you have three options: join a large institution and try to drive change from within, build a fintech company dependent on partner banks, or take the hard road - build independently with full control but higher initial investment.

We chose the hard road. Not because it's easy, but because it's the way to build something truly transformative. And something Switzerland needs. Global studies show the Swiss banking system is slipping in international rankings and Swiss customers are asking for more. More performance. More value.

Yes, innovation comes at a high cost.

The licensing process is complex - and rightly rigorous. The infrastructure required to operate securely in today’s digital and geopolitical landscape is substantial.

But innovation without a solid foundation isn’t viable and sustainability requires investment.

Technology That Delivers Results

Our cloud-native banking platform achieves what was previously unimaginable: efficiency, resilience, compliance by design, and scalability. Industry leaders like Confluent and Google have invited us to present at their conferences, recognizing our technical innovation.

This strength hasn't gone unnoticed. Since 2022, Fideuram - Intesa Sanpaolo Private Banking has partnered with us to accelerate their digital wealth management offering in Italy. In 2024, Intesa Sanpaolo became our majority shareholder, positioning Alpian as a key pillar of their European digital wealth management strategy. With ISP's €1.4 trillion in customer assets and 20% ROE, we're backed by one of Europe's strongest banking groups.

Delivering Tangible Value Today

Trust without value is empty. Here's what we're delivering:

Superior Performance: Between December 2022 and July 2025, Alpian's balanced strategy outperformed the peer group by 4.5% (16.5% vs 12.02%) , based on net-of-fees performance as per the independent benchmark from Performance Watcher. So while the absolute gap is 4.5 percentage points, in relative terms, 16.5% is performing 37.3% better than the 12.02% baseline - that's real money in our clients' pockets.

Democratized Wealth Management: Professional portfolio management starting from just CHF 2,000 - previously reserved for the ultra-wealthy.

40% Lower Costs: Our 2025 benchmark confirmed our fee structure is 40% lower than traditional Swiss banks on average.

8.5x Cheaper International Transfers: Our multi-currency accounts save clients thousands annually on forex transactions.

Human + AI Excellence: Our advisors, enhanced with AI insights, maintain a 4.98/5 satisfaction rating. We're not replacing human judgment - we're amplifying it.

Premium Access: American Express Platinum at preferential conditions for our clients.

Building a Complete Financial Ecosystem

We're creating a platform for every aspect of our clients' financial lives, structured around three principles: helping clients move money, grow money, and preserve money.

Our Signature Plan integrates premium banking with lifestyle benefits and financial education. Upcoming launches - Pillar 3A retirement savings, second pillar solutions, eBill, and TWINT - complete this vision.

Our clients aren't just account numbers. They're professionals, entrepreneurs, and families who chose Alpian because we represent something different: a commitment to their success.

The Path Forward

Yes, we're investing ahead of profitability - that's the reality of building something meaningful in financial services. But we're doing so with discipline and a clear roadmap. Our improving unit economics show we're on a sustainable path, expecting operational break-even within the typical 5-7 year timeline for scale-up banks.

Customer referrals now drive over 30% of our new monthly clients. Our retention rate stands above 90%. By end-2026, we anticipate doubling our client base. We are just getting started to penetrate Switzerland's CHF ~800 billion affluent banking market as per a Deloitte study.

Why This Matters Now

Switzerland's banking landscape is at an inflection point, with many changes shaping the market both among incumbent banks and neo-banks. Alpian represents a different path: Swiss quality meets digital excellence, backed by European banking strength. 

We're not disrupting for disruption's sake. We're building with purpose, discipline, and conviction.

The numbers prove it's working. The clients prove they want it. And we're just getting started.

Banking upgraded isn't just our tagline. It's what we deliver every day.